Summary
Program Technologists use their technical expertise to conduct investigations and hold companies accountable for the misuse of technology.
This is a position at the Consumer Financial Protection Bureau (CFPB). However, once the CFPB completes their selections, the remaining list of qualified candidates may be shared with additional federal agencies that share a variety of consumer protection, competition, and civil rights authorities.
Duties
As a Program Technologist, you will:
· Lead and implement complex, cross-agency strategic and investigative efforts on one or more of the following areas to further consumer protection: data privacy and security, eliminating algorithmic bias, industry use of generative AI, data monetization, improving government services, emerging technologies, and delivery-driven, human-centered policymaking.
· Work on cross-functional teams with management, attorneys, economists, or examiners to detect and prevent unfair, deceptive, and abusive practices in today's marketplace. Provides advice and guidance about technical strategies to help colleagues understand key aspects of products or services at issue in an investigation, policy, litigation, or exam.
· Research, evaluate, and report on new and emerging developments with software products, technologies, trends, product management strategies, and advancements in industry.
· Collaborate with stakeholders, partners, and offices within an agency in the development of strategies related to their technical area of expertise to effectively protect consumers. Ensures that technologists can more effectively, efficiently, or systematically support investigative and policymaking initiatives.
Qualifications
Applicants must meet the following requirements by the closing date of this announcement.
Specialized experience: For the CN-60, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the CN-53 grade level in the Federal service (For qualification purposes, the CN-53 is broadly equivalent to the GS-13).
Specialized experience for this position is defined as:
· Experience executing or leading technology projects, products, platforms, or services using expertise in software development, design, product management, data science, or research; AND
· Experience utilizing data, research, or user needs to develop solutions to novel problems; AND
· Experience sharing views, findings, or recommendations to achieve program or project objectives.
In addition to specialized experience, individuals must have IT-related experience demonstrating each of the four competencies listed below.
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND-Candidates must also complete the simulation exercise and be scored by the SMEs at or above the passing grade of 4.
You will be evaluated for this job based on how well you meet the qualifications above. Your application includes your résumé, responses to the online questions, and required supporting documents. Please be sure that your résumé includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your résumé may result in a "not qualified" determination.
The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé.
Education
There is no education requirement for this position.
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